{"id":10602,"date":"2022-12-05T13:43:56","date_gmt":"2022-12-05T12:43:56","guid":{"rendered":"https:\/\/stage.mentorix.dk\/faq\/"},"modified":"2026-05-02T22:04:15","modified_gmt":"2026-05-02T20:04:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/stage.mentorix.dk\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ\u200b<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Find the answer to your questions here<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Please contact us if you have any other questions.
We are happy to provide non-binding advice on which courses or services are best for you.
Call+45 72 44 12 34,<\/a> write to info@mentorix.dk<\/a> or send an inquiry via the form.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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General information about Mentorix<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho is Mentorix? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t

Mentorix is an accredited Danish training organization that has delivered online courses and certifications since 2012. Mentorix has had over 7,000 course participants and a customer satisfaction rate of 94%. The company is headquartered at \u00c5rhusgade 118, 2150 Nordhavn. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Mentorix an approved training provider?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t

Yes, Mentorix is an approved and accredited course provider. We are an Accredited Training Organization (ATO) from Axelos, APM Group and Scrum Study (VM Edu). In addition, Mentorix is approved on the regional positive list in all 5 Danish regions under the occupational group ‘Academic work’, which means that job centers can grant our courses as 6 weeks of job-oriented education for the unemployed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, all our courses lead to internationally recognized certifications used in over 90 countries. We offer PRINCE2 (Foundation, Practitioner and PRINCE2 Agile) – the world’s most widely used project management method with over 1 million certified project managers globally. In addition, Scrum Master from Scrum Study, Change Management from APMG International, and AI Project Management from AI CERTs. These certifications are recognized by both private companies and public organizations worldwide.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Our courses are taught by experienced and certified trainers with practical experience in their
subject area, such as Kenny Munck, Thomas Pulawski and Jesper Hansen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, many of our courses require no prior knowledge and are designed for both beginners and experienced professionals. Foundation-level courses like PRINCE2 Foundation, AI Foundation and Scrum Master can be taken without previous experience. The courses build your skills from basic to advanced level through video-based e-learning, exercises, practice exams and practical cases. We have had over 7,000 course participants since 2012, many of whom are beginners starting a new career.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Mentorix for both individuals and businesses?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t

Yes, our courses are aimed both at individuals
who want to strengthen their skills and
companies who want to train their
employees.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The positive list is a regional list of courses and programs that job centers can offer you as unemployed. Each region in Denmark has its own positive list (Capital, Zealand, Southern Denmark, Central Denmark and North Jutland). Mentorix is approved on the regional positive list in all 5 Danish regions under the occupational group ‘Academic work’. This means that no matter where in Denmark you live, your job center can approve Mentorix courses as 6 weeks of job-oriented training, so it’s free for you as an unemployed person. You can find the positive list in your region via your job center or on STAR.dk<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Online courses - format and access<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat does accreditation mean?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

An accreditation is the same as an approval to, for example, provide a specific service – such as a course. The accreditation is given by an accrediting organisation. It is often also the accrediting organisation that sets the rules and requirements that Mentorix as a course provider must meet in order to call itself an “accredited course provider”. It is also the accrediting organisation that sets the requirements that you as a course participant must meet in order to be certified in e.g. PRINCE2, MSP or something completely 3.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, all our online courses have their own community where you can ask questions to an instructor. You can also view previous questions and answers from other students. In addition, you get access to free weekly webinars and all technical questions can be sent to kursus@mentorix.dk. We also offer 60 minutes of free career coaching as part of all courses. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the different ways of organising courses? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Classroom<\/strong>: traditional course format where teaching takes place in a physical room. Mentorix uses this form of teaching in connection with education and training directly at companies and organisations.
Virtual teaching<\/strong>: a more modern way of classroom teaching. The only difference is that students and teacher are not (necessarily) sitting in the same room, but are instead connected directly via an online service (e.g. Skype, MS Teams, Zoom, etc.) Mentorix uses this method occasionally.
Online teaching<\/strong>: there are currently two different dominant forms. What they have in common is that they are commonly used as a form of self-study.
Correspondence school or Power Point method, where the course pages are designed as slides.
As virtual teaching, but where the teaching is recorded on video and supported by interactive quizzes and tests. Mentorix uses this method.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, all Mentorix courses are 100% online. You can participate wherever you are in Denmark – Aarhus, Aalborg, Copenhagen, Odense or other cities. You get 12 months access to course material and exams, and can take the course at your own pace. The online format gives you the flexibility to learn when it suits you – perfect for unemployed people looking for a job on the side, or those with busy schedules. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have an estimated number of hours that you expect Prince2 Foundation to take?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In total, you can expect about 25-30 hours depending on how
quickly you go through the material and whether you do extra
exercises and tests for the exam.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes! Once you purchase the course, you’ll get instant access so you can<\/p>\n

can get started right away.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to wait for a team to get started?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, you can start immediately, regardless of whether there is a
class running or not, unless the course specifically
includes live courses with fixed dates.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long do I have access to my course?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You have access for 12 months from sign-up dates.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I take the course at my own pace?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, you can take the course at your own pace and adapt
the learning to your everyday life.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I take the exam from home?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, you can usually take the exam from home as long as
you have a stable internet connection, a webcam and a
computer that meets the requirements.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Examination, certification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs your certification as good as the one I can get from one of the big course providers? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t

Yes! It is 100% the same certification.
Mentorix is “Accredited Training Organizations” (ATO) from Axelos, APM Group and Scrum Study (VM Edu). This means that you can be confident that your certificate is valid and that the training and our trainers fully meet the requirements to be accredited.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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With the Scrum courses you have 2 free exam attempts. For the other certifications (PRINCE2, MSP, MOR, etc.), you can purchase a Take2 re-site option – here you get 1 extra attempt at the exam.
Re-site option costs DKK 500 plus VAT. It must be purchased when ordering the exam for the first time. That is, you have to decide before you take the exam for the first time.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does it work to take an online exam?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t

AXELOS: Online exams are held via ProctorU. When you book your exam, you will receive an email from our exam provider (PeopleCert) with a link to create a user profile with ProctorU. You will also receive a guide. You choose the date and time that suits you. The exam is monitored via webcam. On the day of the exam, you will be guided through from the start, for example in relation to when to show picture ID, show the room you are sitting in etc.
VMEdu (Scrum exams): online exams are held via Webex. When you book your exam, you will receive an email from our exam provider (VMEdu) with a link and password to your profile. You choose the exam date and time that suits you.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tRequirements for choosing online exams:<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t

You must have a webcam (if it is a built-in webcam, bring a mirror as the room must be checked before starting)
You need a microphone
You must be able to take the exam in a room without others
You must be able to present a valid photo ID (driver’s license or passport)<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I book the exam?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t

When you are ready to take your exam, you have two options:
You can order directly through the platform because the exam is included in the course that you have access to
You can also write an email to
kursus@mentorix.dkmed with the following information: name, email, which certification and language you want (ex: PRINCE2 Foundation – DK) and any comments (ex: dyslexia). Within 2 business days you will receive an email from us and then an email from the exam provider, PeopleCert, guiding you further.
NOTE! Emails from PeopleCert may end up in spam or junk mail so be sure to check here.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if I'm worried I won't pass the exam - or that I won't pass the exam?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t

If you are unlucky enough not to pass your exam, you always have the option to retake the exam. However, there is often an additional examination fee. You can also choose to “insure” yourself by purchasing a double exam attempt. See the rules for the different course providers:
AXELOS (PRINCE2, MSP, ITIL, PRINCE2 Agile, etc.): here you must purchase the “Take2 re-sit option”. This add-on must be purchased when booking your course. If you fail the first exam attempt, you have bought an additional opportunity within 6 months of the first attempt. This purchase can NOT be ordered at a later date. Take2 re-sit option currently costs DKK 500,- + VAT.
SCRUM Study: here you always have two free exam attempts.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is PRINCE2 and how much does PRINCE2 certification with Mentorix cost? <\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t

PRINCE2 (Projects IN Controlled Environments) is the world’s most widely used project management methodology with over 1 million certified project managers globally. The method consists of 7 principles, 7 themes and 7 processes that together provide a complete framework for project management. At Mentorix we offer PRINCE2 courses 100% online: PRINCE2 Foundation<\/a> (DKK 6,900), Foundation + Practitioner package <\/a>(DKK 11,900), and the complete package with PRINCE2 Agile<\/a> (DKK 24,400 excl. VAT). For the unemployed, the course is free with job center approval, as Mentorix is approved on the positive list. You get 12 months access, can take the online exam via PeopleCert webcam, and the certificate is internationally recognized.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Company courses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho can participate?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Anyone working on projects in your organisation can – managers and employees from the same teams and across one or more departments.You decide which employees can benefit from certification – and the good skills.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan all professional groups participate in company courses?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, there is no restriction in the professional groups. To ensure the maximum benefit from our courses, we encourage the right composition. If you are in doubt about the composition, please contact us.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow many participants can there be?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We adapt completely to your needs and wishes, so we have no limits. A class normally consists of no more than 12 students. If there are more of you, we’ll just make more teams.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere are the courses held?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We hold the courses exactly where it suits you – both in Denmark and abroad. We are also happy to help you find a good place through our extensive network.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow are your courses different?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We always offer online training alongside classroom training (blended learning). This means that even before the physical start of the course, students have some basic knowledge to build on. This frees up time to run case and dialogue-based learning, which helps to increase learning considerably. Students have access to the material for 12 months, minimising the loss of learning that many students experience after an intensive course.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat does it cost?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t